Our Operations team works on a shift basis to ensure that all the needs of our clients and passengers are met 24 hours a day. Our operations team is responsible for:
- Monitoring drivers.
- Ensuring vehicles are in a good roadworthy condition.
- Ensuring that all our passengers are picked up on time, and if need be in the event of flight delays or early arrivals, to ensure that the passengers are picked up without delay.
- Dealing with after hours requests and bookings.
All our drivers have not only been chosen for their driving skills, but just as importantly their ability to deliver excellent customer service, thus in turn making each passenger feel that he/she is a VIP!
All our driver have Public Driving Permits (P.D.P’s). In order to qualify for a PDP each driver needs to have a medical exam with a doctor, eye test and have their fingerprints checked for criminal records before receiving their PDP. This process needs to be completed every two years. In the example on the right you will notice that the driver’s license has an extra block to state that the driver has a PDP and when it expires.
All our drivers also undergo additional internal training on customer service skills, defensive driving skills, navigation, time keeping and basic first aid. We also have a rolling programme to send drivers on advanced driver training.
Our drivers are dressed in black trousers, white shirt (logo on the collar), black tie, with a black pullover jersey with our company logo and/or a black jacket.
At all times our drivers carry with them at all times the following equipment:
- Basic First Aid Kit
- Receipt Book
- Cell Phone & Headset
Buzz Around offers a wide range of Passenger services from Airport Transfers, Tours, Conferencing and Motivational Transfers.
Since our inception in April 2006, we have prided ourselves in providing our clients with service and reliability they can depend on.
Why Buzz Around?
- All drivers have Public Driving Permits
- We have full Passenger Liability Insurance
- Road Transport Permits
- Live Satellite Tracking
- We are a registered member of SATSA, which offers our clients peace of mind & security.
Our clients include individuals, visitors to South Africa and corporate clients such as FNB, Heineken, Standard Bank, Rennies Travel, Clover Danone and Investec, just to mention a few.
We believe that YOU (the client) is the most important person in our business, so whatever your requirements are, please contact us, and we will gladly customise any package or service to meet your specific requirements.