About Us

New Logo“With an uncompromising commitment to deliver exceptional service to our passengers, Buzz Around prides itself in placing our passengers’ needs, comfort and safety as our number one priority.” —– Buzz Around Team

Since the inception of Buzz Around, we have prided ourselves on providing our clients with service and reliability they can depend on. This has meant that as a result we have formed important links with our existing client base, who have also gladly recommended us to other new clients. Buzz Around aims to offer a professional service, which means that all our drivers have the appropriate accreditation, offering you peace of mind. All our drivers have Public Drivers Permits (PDP’s) and our vehicles all have the appropriate road permits and roadworthy certificates. Our vehicles are serviced regularly, and all vehicles have a full service history. Buzz Around also has full passenger liability insurance. Please contact us should you require any further information. Why Buzz Around Buzz Around has also been accredited as a Bonded SATSA member, which now offers our clients  additional peace of mind. To find out more about this, please visit our SATSA page.

Infrastructure

Slide1 As part of our commitment in delivering excellent service to our clients, we operate a 24 hour operations centre, which monitors bookings, transfers, drivers, flights and vehicles through live satellite tracking on a 24/7  basis. Our operations team has been specially trained to deal with any eventuality, and are here to ensure that all our passengers have an excellent experience with Buzz Around. Should you have any after hours queries, please do not hesitate to contact our operations team.

Bookings

booking Our state of the art booking system manages your booking from the time of booking all the way through to completion and follow-up feedback at the end of the booking.

Bookings can either be requested through our online quote request system, or an e-mail can be sent to info@buzzaround.co.za – we prefer all bookings to be completed in writing to avoid any confusion.

Once you have accepted and confirmed the quotation for the transfer, you will receive a booking confirmation, with a unique booking number, also known as the “BN” number.

The booking confirmation will contain all the relevant information for the transfer, including the passenger’s name, contact details, pick-up and drop-off points.

The day before the transfer we will schedule a vehicle and driver for the transfer, as well as an SMS (SA cell phone numbers only) will be sent to the passenger, confirming the pick-up time and point.

The day after a transfer, all our passengers receive another SMS requesting them to rate our service, as we are always looking for ways to improve our service.

 

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